Privacy

GT999 Privacy Policy

Your privacy matters to us. This policy explains exactly what data GT999 collects, why we collect it, how we store it and what rights you have over your own information.

Last updated: 1 January 2025

How GT999 Protects Your Privacy

Six principles that guide how GT999 handles your personal data every single day.

256-Bit SSL Encryption

Every piece of data transmitted between your device and GT999 is protected by 256-bit SSL encryption — the same standard used by major banks. Your login credentials, payment details and personal information are never sent in plain text.

No Third-Party Data Sales

GT999 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments and comply with legal obligations. Nothing more.

Secure Data Storage

GT999 stores your personal data on secured servers with restricted access. Only authorised personnel who need your data to perform their job functions can access it. All access is logged and audited regularly.

Minimal Data Collection

GT999 only collects the data we genuinely need. We do not ask for information that is not relevant to running your account or processing your transactions. If we do not need it, we do not collect it.

Your Rights, Respected

You have the right to access, correct or delete your personal data at any time. GT999 makes it straightforward to exercise these rights. Contact our support team and we will respond within five business days.

Marketing Opt-Out

GT999 will only send you promotional communications if you have opted in. You can withdraw your consent at any time through your account settings or by contacting our support team. We respect your inbox.

What Data GT999 Collects and Why

A clear breakdown of every category of personal data GT999 collects and the reason we need it.

Data Category Examples Why GT999 Collects It Retention Period
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance Duration of account + 5 years
Contact Data Mobile number, email address Account communication, transaction alerts, support Duration of account + 2 years
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals, fraud prevention Duration of account + 7 years
Technical Data IP address, device type, browser, operating system Security monitoring, fraud detection, platform optimisation 12 months rolling
Usage Data Pages visited, games played, bet history, session duration Responsible gaming monitoring, product improvement Duration of account + 2 years
Communications Data Support chat logs, email correspondence Dispute resolution, quality assurance, legal compliance 3 years from last contact
01

Who We Are

GT999 is an online betting and gaming platform operating at gt999.one, serving players in Bangladesh. When this Privacy Policy refers to "GT999", "we", "us" or "our", it means the GT999 platform and the team responsible for operating it.

GT999 acts as the data controller for all personal information collected through the GT999 website and mobile app. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how GT999 handles your data, you can reach us at [email protected].

Scope of This Policy

This Privacy Policy applies to all GT999 players and visitors, including those who browse the GT999 website without registering. It covers data collected through the website, the GT999 mobile app and any communications you have with our support team.

02

Data We Collect

GT999 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use GT999, and information we receive from third-party payment providers during transaction processing.

Information you provide directly:

  • Full name, date of birth and national ID details provided during registration and KYC verification.
  • Mobile phone number and email address used to create your GT999 account.
  • Mobile financial service account details (bKash, Nagad, Rocket) provided when making deposits or requesting withdrawals.
  • Any information you share when contacting GT999 support, including chat messages and emails.

Information collected automatically:

  • IP address, device type, operating system and browser version each time you access GT999.
  • Pages visited, games played, bets placed and session duration — used to monitor platform performance and responsible gaming indicators.
  • Cookie data and similar tracking technologies as described in Section 6.

GT999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law.

03

How We Use Your Data

GT999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a plain breakdown of how your data is used:

  • Account management: Creating and maintaining your GT999 account, verifying your identity and keeping your account secure.
  • Transaction processing: Processing deposits and withdrawals via bKash, Nagad and Rocket, and maintaining accurate financial records.
  • Customer support: Responding to your queries, resolving disputes and improving our support quality.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering and unauthorised account access.
  • Legal compliance: Meeting our obligations under applicable anti-money laundering, know-your-customer and data protection regulations.
  • Responsible gaming: Monitoring your gaming activity to identify signs of problem gambling and applying any limits or restrictions you have requested.
  • Platform improvement: Analysing usage patterns to improve the GT999 website, app and game offerings.
  • Marketing communications: Sending you promotional offers and updates — only if you have opted in to receive them.
Marketing Preference

GT999 will never send you unsolicited marketing messages. If you opted in during registration and later change your mind, you can unsubscribe at any time through your account settings or by emailing [email protected].

04

Legal Basis for Processing

GT999 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing is necessary to fulfil our obligations to you under the GT999 Terms and Conditions — for example, processing your deposits and withdrawals.
  • Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and KYC requirements.
  • Legitimate interests: Processing is necessary for GT999's legitimate business interests, such as fraud prevention, platform security and improving our services — provided these interests do not override your rights.
  • Consent: For marketing communications and non-essential cookies, GT999 relies on your explicit consent. You can withdraw this consent at any time.
05

Sharing Your Data

GT999 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment providers: GT999 shares necessary financial data with bKash, Nagad and Rocket to process your transactions. These providers have their own privacy policies and are bound by applicable financial regulations.
  • Identity verification services: GT999 may use third-party KYC providers to verify your identity documents. These providers process your data only for verification purposes and are contractually bound to protect it.
  • Game providers: Some games on GT999 are provided by third-party game studios. These providers may receive anonymised gameplay data for technical and licensing purposes. They do not receive your personal identity or financial data.
  • Legal authorities: GT999 will disclose your data to law enforcement, regulatory bodies or courts when required to do so by law or when we believe disclosure is necessary to prevent fraud or protect the safety of our players.
  • Business transfers: In the event of a merger, acquisition or sale of GT999, your data may be transferred to the new entity. You will be notified of any such transfer and your rights will be protected.
No Data Sales — Ever

GT999 has never sold player data to advertisers or data brokers and we never will. Your personal information is not a product at GT999.

06

Cookies and Tracking

GT999 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is what we use and why:

  • Essential cookies: Required for the GT999 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: GT999 uses anonymised analytics to understand how players use the platform — which pages are visited most, where players drop off and how long sessions last. This data helps us improve GT999. You can opt out of analytics cookies in your browser settings.
  • Preference cookies: These remember your settings, such as language preference and display options, so you do not have to set them every time you visit.

GT999 does not use third-party advertising cookies or allow external ad networks to track you across other websites through the GT999 platform.

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of your GT999 account.

07

Data Security

GT999 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration:

  • All data in transit is encrypted using 256-bit SSL/TLS protocols.
  • Sensitive data at rest is encrypted using industry-standard encryption algorithms.
  • Access to personal data is restricted to authorised GT999 personnel on a need-to-know basis.
  • GT999 systems are monitored continuously for suspicious activity and potential security incidents.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • All GT999 staff with access to personal data receive regular data protection training.

While GT999 takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your GT999 account has been compromised, contact our support team immediately at [email protected].

08

Data Retention

GT999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods are:

  • Account and identity data: Retained for the duration of your active GT999 account plus five years after closure, to comply with anti-money laundering regulations.
  • Financial transaction records: Retained for seven years from the date of each transaction, as required by financial regulations.
  • Support communications: Retained for three years from the date of your last contact with GT999 support.
  • Technical and usage data: Retained on a rolling 12-month basis, after which it is anonymised or deleted.

When your data is no longer required, GT999 securely deletes or anonymises it so that it can no longer be linked back to you.

09

Your Rights

As a GT999 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. GT999 will respond within five business days.

Right to Access Request a copy of all personal data GT999 holds about you.
Right to Rectification Ask GT999 to correct any inaccurate or incomplete data.
Right to Erasure Request deletion of your data where GT999 no longer has a legal basis to hold it.
Right to Restriction Ask GT999 to limit how your data is processed in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to GT999 processing your data for marketing or legitimate interest purposes.

Please note that some rights are subject to legal limitations. For example, GT999 cannot delete financial transaction records that we are legally required to retain. Where a limitation applies, GT999 will explain the reason clearly.

10

Children's Privacy

GT999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use GT999 or provide any personal information to us.

If GT999 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on GT999, please contact us at [email protected] so we can take immediate action.

11

Changes to This Policy

GT999 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered players by email or through an in-platform notification at least 14 days before the changes take effect.

The updated policy will always be published on this page with a revised "last updated" date at the top. We encourage you to review this page periodically. Your continued use of GT999 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

12

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how GT999 handles your personal data, please get in touch with our team:

Response Commitment

GT999 commits to responding to all privacy-related requests within five business days. For urgent security concerns, our live chat team is available around the clock.

Play on GT999 With Confidence

Your data is protected, your payments are secure and your privacy is respected. Join thousands of Bangladesh players on GT999 today.